[EDIT][Maintenance Completed]Incorrectly distributed compensation will be fixed.


Thank you for playing Toram Online.

The maintenance that started on April 3th 3:20 PM (JST/GMT+9) ended on the same day at 6:30 PM (JST/GMT+9).

Maintenance Details

・Server Equipment System Maintenance.

・Incorrectly distributed compensation will be fixed.

We were supposed to distribute "Ticket Piece x100" as compensation, however, we accidentally distributed "Avatar Ticket x100" instead.

The "Avatar Ticket x100" that were accidentally distributed have been processed as expired.
The "Avatar Ticket x100" that have been received and not used yet will be collected from the players.

A maintenance will be held only for the players who have received and used the "Avatar Ticket x100" to fix their data.

We are very sorry for the inconvenience. Your cooperation and understanding are greatly appreciated.

*As the emergency maintenance was started at 3:20 PM (JST) without prior notice, we will return certain Orb items used after the first maintenance ended (3:00 ~ 3:20 PM) as soon as we finish collecting the data.


As the compensation for this issue, we would like to send the following items to all the customers.

They will be automatically sent to your accounts, so please check them from [Menu > Community > Mailbox > Present].

Compensation Details

・Ticket Piece x 100
・Revive Droplet x 10

Available Period

From: After the maintenance on 4/3/2024
Until: 4/10/2024 at 12:59 PM (JST/GMT+9)

*Only players who start playing the game before the maintenance on Wednesday, 4/3/2024 can receive the item.



[EDIT:4/19 7:00 PM(JST)]
We apologize for the late announcement.

Compensation Details B

For accounts that used special items during the period below.

Period

From: 4/3/2024 3:00 PM (JST/GMT+9)
Until: 4/3/2024 3:20 PM (JST/GMT+9)

Compensated Special Items

・Life Potion
・Mana Potion
・Revive Droplet
・Gems usable for Boss Battles
・Special items that raise EXP Gain from monsters
・Special items that raise monsters' drop rates
・Special items that raise pet's EXP Gain.

*If Orbs were used to obtain the same effect as that granted by any of the Special Items mentioned above, then the Special Items will be returned.

Available Period

From: After the maintenance on 4/18/2024
Until: 5/18/2024 at 12:59 PM (JST/GMT+9)

We sincerely apologize for the inconvenience and appreciate your understanding.

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